Sales Agency Disclosure and Compliance Policy
Effective June 1, 2026 · Version 1.0 · Governing law: Texas
This Sales Agency Disclosure and Compliance Policy (“Disclosure”) explains:
This Disclosure applies to:
This Disclosure does not replace a merchant-processing agreement, acquiring agreement, processor agreement, gateway agreement, or other agreement issued by an independent provider.
AltirasPay is a sales and marketing agency that introduces prospective merchants to independent payment-service providers.
AltirasPay may act as a sales agent, referral agent, independent contractor, marketing representative, or merchant-introduction source under separate agreements with different providers.
AltirasPay's position in the payment-services process is limited to merchant origination and application support.
AltirasPay may:
AltirasPay does not independently provide the underlying merchant-acquiring or payment-processing service.
A merchant's payment-processing relationship is established directly with the provider identified in the merchant's final written agreement.
AltirasPay works with multiple independent providers.
For purposes of this Disclosure, “Provider” means any acquiring bank, sponsor bank, payment processor, payment facilitator, gateway, financial-technology company, acquiring partner, or other payment-service provider to which AltirasPay introduces or submits a merchant.
Each Provider is independently owned and operated.
Each Provider controls its own:
AltirasPay does not own, operate, supervise, or control a Provider merely because AltirasPay markets the Provider's services or introduces merchants to the Provider.
No Provider is responsible for another Provider's rules, programs, underwriting decisions, or merchant accounts.
Each Provider may apply different requirements to the same merchant or business category.
A merchant accepted by one Provider may be declined by another Provider. A rate, reserve, processing limit, registration, or account condition offered by one Provider does not automatically apply to any other Provider.
Provider requirements may vary based on:
AltirasPay may describe general program requirements, but only the applicable Provider may confirm its final requirements and terms.
AltirasPay's services may include:
Identifying and contacting businesses that may be interested in applying for payment-processing services.
Introducing merchants to one or more Providers that have indicated a willingness to consider the merchant's general business category.
Communicating general information concerning Provider programs, application procedures, documentation requirements, estimated pricing, and expected underwriting processes.
Providing merchant applications, intake forms, pre-applications, questionnaires, checklists, and document-request lists.
Collecting information and documents voluntarily supplied by the merchant.
Organizing merchant-provided information into the general intake format requested by a Provider.
Transmitting merchant applications and supporting documents to the applicable Provider.
Relaying Provider questions, document requests, status updates, approval conditions, decline notices, and other communications.
Providing optional AI-assisted tools, sales tools, marketing systems, communication systems, customer-service tools, intake tools, document-organization tools, or business workflow technology.
These services do not give AltirasPay control over a Provider's underwriting or merchant-account decisions.
AltirasPay does not perform or control the following Provider functions:
AltirasPay may collect or transmit information associated with these functions, but the Provider performs and controls the substantive review and decision.
AltirasPay may conduct sales through:
An “AltirasPay Representative” means a person who has been expressly authorized to promote AltirasPay's services or facilitate merchant introductions.
Authorization to represent AltirasPay is limited to the authority expressly provided by AltirasPay.
A representative is not automatically authorized to:
Independent representatives are not necessarily employees of AltirasPay. Their classification depends on their written agreement and applicable law.
AltirasPay Representatives must accurately identify:
A representative may not falsely claim or imply that the representative is:
Merchants may contact AltirasPay directly to verify whether a person is authorized to represent the company.
No AltirasPay Representative has authority to:
Only the Provider's authorized personnel and final written documents may establish binding merchant-processing terms.
Any unauthorized oral or written statement by a representative is not binding on AltirasPay or a Provider.
AltirasPay Representatives must not state or imply that:
Representatives must communicate material limitations and conditions clearly and must not create a misleading overall impression.
AltirasPay Representatives may not knowingly:
Violation of these requirements may result in termination of the representative's authority and referral to the appropriate Provider or authority.
Representatives must use current and authorized AltirasPay materials.
This requirement applies to:
A representative may not create a website, domain, social-media profile, email address, or advertisement that falsely appears to be operated directly by AltirasPay or a Provider.
Provider names, logos, trademarks, and program details may be used only with the required authorization.
AltirasPay may require the removal or correction of inaccurate, outdated, misleading, unauthorized, or noncompliant marketing materials.
The merchant is solely responsible for providing information that is:
Merchant information remains the merchant's own representation to the applicable Provider.
AltirasPay's receipt, organization, or transmission of merchant information does not mean AltirasPay has independently:
Merchants must promptly correct inaccurate information and disclose material changes.
The ordinary submission process is as follows:
AltirasPay does not control how long underwriting takes or what decision the Provider reaches.
Each Provider independently determines the due diligence appropriate for a merchant application.
The Provider's review may include:
AltirasPay does not determine whether the Provider's review is sufficient.
AltirasPay relies on the independent judgment of each Provider and its underwriting, legal, risk, compliance, fraud, operations, and account-management personnel.
AltirasPay relies on the Provider to determine:
AltirasPay does not conduct a parallel underwriting process intended to replace the Provider's judgment.
The applicable Provider is responsible for understanding, interpreting, and applying the Visa, Mastercard, and other card-network rules governing its acquiring or processing program.
The Provider determines:
AltirasPay does not independently certify that a merchant complies with card-network rules.
AltirasPay does not assign, select, negotiate, approve, or change merchant category codes.
The Provider determines the appropriate code based on its review of the merchant's actual business activity.
AltirasPay does not determine whether card-network registration is required and does not independently register merchants.
The Provider determines:
AltirasPay may transmit licenses, registrations, financial records, Certificates of Analysis, legal opinions, processing statements, website materials, and other documents supplied by a merchant.
AltirasPay does not independently certify the authenticity, accuracy, legal sufficiency, or regulatory effect of those documents.
The Provider determines whether verification is required and whether the documents satisfy its requirements.
AltirasPay will not knowingly falsify, disguise, or conceal material merchant information.
AltirasPay will not knowingly:
This obligation does not make AltirasPay the underwriter or final compliance decision-maker.
AltirasPay does not independently determine whether a product is legal, regulated, approved, unapproved, misbranded, adulterated, prescription-only, Research Use Only, intended for human use, or otherwise acceptable for payment processing.
The merchant is responsible for obtaining qualified legal advice.
The Provider determines whether it will review, approve, restrict, or decline the merchant's products.
AltirasPay does not guarantee that a Provider will:
Each Provider remains responsible for its own decisions and obligations.
AltirasPay does not knowingly structure merchant submissions to avoid accurate underwriting, classification, registration, or monitoring.
A merchant may not use AltirasPay to conceal:
AltirasPay or its representatives may communicate preliminary or estimated:
Unless expressly confirmed in a final binding written agreement, these terms are preliminary and subject to Provider review.
The Provider determines the final:
A representative's oral statement does not override the Provider's written agreement.
AltirasPay does not establish, board, configure, provision, activate, or operate merchant accounts.
The Provider or its authorized technology partner controls:
AltirasPay may facilitate communication with an onboarding or technical-support team but does not control account setup.
AltirasPay does not receive, hold, settle, freeze, release, reserve, redirect, or control merchant-processing proceeds.
The Provider controls:
AltirasPay may relay a merchant's funding question but cannot order a Provider to release funds or change a reserve.
AltirasPay does not operate the Provider's formal transaction, fraud, chargeback, merchant, website, or compliance-monitoring systems.
The Provider determines the scope and frequency of monitoring, which may include:
AltirasPay may relay a monitoring request but does not make the underlying monitoring or enforcement decision.
The Provider controls whether a merchant account remains active.
The Provider may:
AltirasPay cannot prevent, override, or reverse these decisions.
AltirasPay may introduce regulated, specialized, or high-risk merchants to Providers that have indicated a willingness to independently evaluate the general business category.
Categories may include, without limitation:
This list does not mean that AltirasPay or any Provider accepts every listed category.
A Provider's willingness to review an application is not:
AltirasPay may introduce merchants to U.S. and non-U.S. Providers.
Each Provider independently determines:
International or offshore processing does not eliminate laws, Provider requirements, card-network rules, import restrictions, export restrictions, or customer-jurisdiction requirements.
The merchant is responsible for obtaining legal advice concerning every jurisdiction in which it operates, advertises, sells, ships, fulfills, processes transactions, or serves customers.
Approval does not eliminate the merchant's continuing responsibilities.
The merchant must:
Material changes may include:
Notice to an AltirasPay Representative does not itself constitute Provider approval of a change.
AltirasPay may offer or use AI-assisted tools for:
AltirasPay's AI systems do not independently:
AI-generated content may contain errors and must be reviewed before reliance or submission.
AI tools may not be used to create false records, fabricate documents, impersonate another person, generate fake reviews, conceal material information, or facilitate unlawful conduct.
AltirasPay intends to conduct its own sales and marketing activities in accordance with applicable federal and state advertising and unfair-or-deceptive-practices requirements.
AltirasPay and its Representatives must not knowingly make materially false, misleading, deceptive, or unsubstantiated statements concerning:
Material limitations and conditions necessary to prevent a statement from being misleading must be disclosed clearly.
Representatives may not impersonate or falsely claim affiliation with:
Testimonials, reviews, endorsements, and success stories must not be fabricated or presented in a materially misleading manner.
AltirasPay and its authorized representatives may communicate with merchants through telephone calls, email, text messages, and other business channels, subject to applicable law and consent requirements.
Representatives must not knowingly misrepresent:
Commercial email must use accurate sender information and must provide legally required opt-out mechanisms.
Marketing text messages must include required consent and opt-out procedures where applicable.
A merchant's consent to receive communications does not guarantee approval or require a Provider to accept an application.
Information submitted to AltirasPay may be transmitted to prospective or existing Providers and authorized parties for:
Information will be handled subject to applicable law, the AltirasPay Privacy Policy, and applicable agreements.
Merchants should not submit full payment-card numbers, cardholder security codes, personal passwords, or processing credentials unless specifically requested through an authorized secure process.
AltirasPay intends to comply with laws, regulations, contractual requirements, and lawful card-network and Provider obligations that apply directly to AltirasPay's activities.
AltirasPay may cooperate with legally valid or contractually authorized:
To the extent permitted or required by law, cooperation may include:
AltirasPay may act without prior notice when notice is prohibited, is not legally required, could compromise an investigation, could facilitate destruction or concealment of evidence, or could interfere with lawful compliance or security activity.
Merchants and representatives must not submit information to AltirasPay with the expectation that it will remain confidential from persons or organizations legally or contractually authorized to receive it.
Information may be disclosed, as permitted or required, to:
AltirasPay does not promise secrecy, anonymity, protection from investigation, or immunity from legally authorized disclosure.
Marking information “confidential,” “privileged,” “proprietary,” or with similar language does not create an attorney-client privilege or prevent legally permitted or required use or disclosure.
Nothing in this section authorizes AltirasPay to disregard privacy, data-security, contractual, or confidentiality obligations that legally apply to AltirasPay.
Merchants should verify representatives who:
Complaints may be submitted regarding:
AltirasPay may investigate complaints and may share relevant information with the appropriate Provider, card network, regulator, or authority.
AltirasPay may decline, discontinue, suspend, or terminate its own sales, referral, application, technology, or communication assistance when:
This is a decision concerning AltirasPay's own services. It is not a final legal determination concerning the merchant.
AltirasPay and its Representatives do not guarantee:
Submission through AltirasPay means only that AltirasPay has facilitated the merchant's request for independent Provider consideration.
AltirasPay and its Representatives do not provide:
Merchants must consult qualified independent legal, regulatory, tax, accounting, financial, and industry professionals.
Provider approval is a payment-processing decision. It is not a government authorization or legal opinion.
This Disclosure does not replace or modify:
The merchant's final processing relationship is governed by the applicable Provider's written agreements and lawful requirements.
Provider-specific written terms control over general AltirasPay sales descriptions regarding the Provider's services.
AltirasPay may update this Disclosure to reflect changes in:
The revised version will be posted with an updated effective date.
Continued use of AltirasPay's services after an update constitutes acceptance to the extent permitted by applicable law.
Questions, representative-verification requests, and compliance complaints may be directed to:
AltirasPay, LLC, 2560 King Arthur Blvd, Ste 124-12, Lewisville, TX 75056. Website: AltirasPay.ai
Do not send full payment-card numbers, card security codes, passwords, or sensitive processing credentials through ordinary email.
AltirasPay and its authorized representatives provide sales, marketing, merchant introductions, document collection, submission support, and communication assistance.
The merchant provides truthful and complete information, obtains independent professional advice, complies with applicable law and agreements, discloses material changes, and operates only within the scope approved by its Provider.
The Provider conducts due diligence and underwriting, interprets and applies its card-network obligations, classifies the merchant, assigns merchant category coding, completes any required registration, determines final account terms, establishes and configures the account, monitors activity, controls settlement and reserves, and determines whether processing may begin or continue.
AltirasPay relies on each Provider's independent judgment and does not substitute its own judgment for the Provider's underwriting, legal, compliance, risk, setup, monitoring, funding, suspension, or termination decisions.
AltirasPay, LLC, 2560 King Arthur Blvd, Ste 124-12, Lewisville, TX 75056 · info@altiraspay.ai