Effective September 17, 2026 · SMS-2026.09.17
These SMS Terms and Conditions govern transactional text messages sent by AltirasPay, LLC (“AltirasPay,” “we,” “us” or “our”) to merchants, applicants, account users, owners, authorized representatives and other individuals who affirmatively enroll in AltirasPay SMS communications.
This page is also the document incorporated elsewhere on AltirasPay.ai as “Opt-In Communications, SMS and Email Preferences”.
AltirasPay uses SMS and MMS, where supported, to provide account and service-related communications. Messages may include: one-time passcodes and two-factor authentication; phone-number verification; login and security notices; merchant application updates; document requests and document-status notifications; underwriting or processor requests relayed through AltirasPay; application and account status notices; support communications; service-related notifications; and other transactional communications related to a user’s AltirasPay account or merchant application.
The transactional SMS program described in these Terms is not intended for promotional or advertising messages.
You enroll by affirmatively providing your mobile telephone number and accepting the SMS disclosure presented on AltirasPay.ai, within the AltirasPay Merchant Portal, through an approved AltirasPay form, or through another approved enrollment method.
SMS consent is specific to AltirasPay and to the messaging program described at the time of enrollment. AltirasPay does not treat consent given to another business as consent to receive AltirasPay messages.
Message frequency varies based on account activity, login and verification activity, application status, document requirements, underwriting or processor requests, security events, and support activity.
Message and data rates may apply depending on your mobile carrier and service plan.
You may opt out of recurring SMS communications at any time by replying STOP to a supported AltirasPay messaging number.
After an opt-out request is processed, AltirasPay will send a final confirmation message where supported and will stop recurring messages for that campaign unless you later provide a new affirmative opt-in.
Opting out of SMS may limit access to features that rely on SMS, including SMS-based verification. Where available, you may select another supported authentication or communication method.
Reply HELP to a supported AltirasPay messaging number for assistance, visit altiraspay.ai, or email info@altiraspay.ai.
Wireless carriers are not liable for delayed or undelivered messages. Delivery may depend on carrier availability, network conditions, device compatibility and other factors outside AltirasPay’s control.
You represent that you are the subscriber or customary user of the mobile number you provide, or that you are otherwise authorized to consent to messages at that number.
You agree to notify AltirasPay, or update your account, if your mobile number changes or is reassigned.
Do not share one-time passcodes or authentication codes with anyone. AltirasPay representatives should not ask you to disclose a one-time authentication code for the purpose of bypassing account-security controls.
SMS is not intended for sending payment-card numbers, CVV codes, passwords, government identification numbers, bank credentials or other highly sensitive information. Use AltirasPay’s secure portal for documents and sensitive account information.
AltirasPay handles information collected through SMS in accordance with the AltirasPay Privacy Policy.
Mobile phone numbers, SMS consent records and opt-in information will not be sold, rented or shared with third parties or affiliates for their own marketing or promotional purposes.
AltirasPay may disclose or make mobile information available to telecommunications providers, messaging vendors, hosting providers, security vendors and other service providers only as reasonably necessary to deliver, secure, support or administer AltirasPay communications and services, or as otherwise permitted or required by law.
SMS opt-in consent is not transferred to third parties for their own messaging campaigns.
AltirasPay may update these SMS Terms from time to time. The current version will be posted at altiraspay.ai/sms-terms with an updated effective date.
AltirasPay, LLC, 2560 King Arthur Blvd, Ste 124-12, Lewisville, TX 75056. altiraspay.ai · info@altiraspay.ai
AltirasPay, LLC, 2560 King Arthur Blvd, Ste 124-12, Lewisville, TX 75056 · info@altiraspay.ai
