AltirasPay
FIREARMS & TACTICAL

Chargeback management for firearms and tactical businesses

A dispute is usually an evidence problem rather than a fraud problem. The merchants who win them are the ones who already had the paperwork before the dispute arrived.

Where disputes come from here

In firearms & tactical, disputes cluster around a few specific moments. Knowing which one you are exposed to is most of the fix.

Checkout treats my whole catalog the same

Set rules per item

Orders ship to states that do not allow the item

Enforce destination controls

Counter and online are two separate systems

Structure one environment

Disputes arrive with no fulfillment proof

Preserve the audit evidence

What the networks are watching

Card networks monitor dispute and fraud rates at the merchant level and combine them rather than treating them separately. Crossing a threshold brings fees, mandatory remediation, reserve changes or closure — and responsibility sits with the merchant and the acquirer together, which is why a processor asks how you handle disputes before approving you.

Card testing is monitored in its own right, and a merchant can be caught by it without having done anything wrong.

How monitoring programs work

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